Terms and Conditions
The General Conditions of Sale stated below regulate the relationship between European Photography and the customer.
The purchase agreement will be concluded with European Photography, Zimmerstr. 23, 10969 Berlin, Germany.
For questions regarding purchase or complaint please contact us at firstname.lastname@example.org.
Offer and conclusion of contract
The presentation of products in our online shop is not a legally binding offer, but an invitation to order. It is subject to errors.
By clicking the Buy button you make a binding order for the products listed on the order page. The purchase contract becomes effective when we accept your order by sending an order confirmation via e-mail after receiving your order.
Customers have a fourteen-day cancellation right.
You may cancel your contractual commitment via e-mail or letter within a period of fourteen days without reason or by returning the items, which are to be unused, i.e. still shrink-wrapped and undamaged. The period begins upon receipt of this notification in writing, but not before you have received the product(s) ordered (in case the order is divided into separate deliveries, then not before the arrival of the first delivery); and also not before we have fulfilled our obligation to supply you with all necessary information in compliance with article 246 § 2, in connection with § 1, sections 1 and 2 of the Introductory Act to the German Civil Code, as well as our obligations according to § 312g, section 1, sentence 1 of the German Civil Code, in connection with article 246, § 3 of the Introductory Act to the German Civil Code.
To ensure cancellation, you must send a cancellation notice or return the item(s) ordered before the fourteen-day period expires.
The cancellation notice or the return of the ordered items needs to be sent to: European Photography, P.O. Box 080227, 10002 Berlin, email@example.com.
This cancellation right does not apply to deliveries of audio or video recordings or software, if the customer has opened the packages; nor does it apply to deliveries of newspapers and magazines (§ 312 d, section 4; nos. 2 and 3 of the German Civil Code).
(Complete and return this form only if you wish to withdraw from the contract.)
I/We* hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following
goods (*) / provision of the following service (*)
Ordered on (*)/received on(*)
Name of the consumer(s)
Address of the consumer(s)
Date signature of the consumer(s) (only with messa
ge on paper)
(*) delete as applicable
In the case of a valid cancellation, the customer must return all products delivered, and the seller must return all payments, including any emoluments, such as interest. If you do not return all the items, or return them in a damaged or used condition, then you must compensate us accordingly.
If the price of the delivered item(s) does not exceed EUR 40 or if at the time of the cancellation the item(s) to be returned have not been paid in full or in part, return postage has to be paid by the customer. Otherwise the return of the item(s) is free of charge.
Commitments to refund payments must be fulfilled within thirty days. The thirty-day period begins for you when you send your cancellation notice or return the item(s); our thirty-day period begins upon our receipt of the returned item(s).
In case the customer wishes to return an item, a return notice is to be sent to firstname.lastname@example.org.
The following charges will be applied for handling and delivery: within Europe*: EUR 5.00 for first item, EUR 2.50 per additional item; to the rest of the world: EUR 15.00 for first item, EUR 5.00 per additional item.
Delivery generally takes: within Europe 5–10 working days within Europe, 15-40 working days to the rest of the world.
In the event that you receive an item that has been damaged during shipment, please save the item and all packaging materials and contact us as soon as possible via email@example.com. Saving the damaged shipping materials will make processing a claim much easier, and will help ensure that the item can be replaced.
Please be sure to keep us up to date on address changes by writing us at firstname.lastname@example.org.
* Within Europe includes the following countries: Belgium, Bulgaria, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France (incl. Monaco; except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden Hungary, Cyprus (Republic, except northern part). ! Aland Islands (FIN), Albania, Andorra, Armenia, Azerbaijan, Belarus (Byelorussia), Mount Athos (GR), Bosnia and Herzegovina, Campione d'Italia (IT), Ceuta (ES), Faroe Islands (DK), French overseas territories and departments , Georgia, Gibraltar, Greenland (Denmark), Iceland, Channel Islands (UK), Canary Islands (ES), Kazakhstan, Kosovo, Croatia, Liechtenstein, Livigno (IT), Macedonia, Melilla (ES), Montenegro, Netherlands Overseas Territories, Norway, Moldova, Russian Federation, San Marino, Switzerland, Serbia, Turkey, Ukraine, Vatican City, Cyprus (Republic, northern part).
All payments are to be made by credit card.
Reservation of ownership
The delivered goods remain the property of European Photography until full payment.
The law of the Federal Republic of Germany applies in respect of all legal relationships. Place of jurisdiction and place of fulfillment is Berlin.