You may cancel your contractual commitment via e-mail, letter or fax within a period of fourteen days without reason or by returning the goods, which are to be unused, i.e. still shrink-wrapped and undamaged. The period begins upon receipt of this notice in writing, but not before you have received the item(s) ordered (in case the order is divided into separate deliveries, then not before the arrival of the first delivery); and also not before we have fulfilled our obligation to supply you with all necessary information in compliance with article 246 § 2, in connection with § 1, sections 1 and 2 of the Introductory Act to the German Civil Code, as well as our obligations according to § 312g, section 1, sentence 1 of the German Civil Code, in connection with article 246, § 3 of the Introductory Act to the German Civil Code.
To ensure cancellation, you must send a cancellation notice or return the item(s) ordered before the fourteen-day period expires.
The cancellation notice or the return of the ordered items should to be sent to:
European Photography, Zimmerstr. 23, 10969 Berlin, Germany, email@example.com
This cancellation right does not apply to deliveries of audio or video recordings or software, if the consumer has opened the packages; nor does it apply to deliveries of newspapers and magazines (§ 312 d, section 4; nos. 2 and 3 of the German Civil Code).
(Complete and return this form only if you wish to withdraw from the contract.)
I/We* hereby give notice that I/We (*) withdraw from my/our (*) contract of sale of the following
goods (*) / provision of the following service (*)
Ordered on (*)/received on(*)
Name of the consumer(s)
Address of the consumer(s)
Date signature of the consumer(s) (only with messa
ge on paper)
(*) delete as applicable
In the case of a valid cancellation, the consumer must return all products delivered, and the seller must return all payments, including any emoluments, such as interest.
If the price of the delivered item(s) does not exceed EUR 40 or if at the time of the cancellation the item(s) to be returned have not been paid in full or in part, return postage has to be paid by the customer. Otherwise the return of the item(s) is free of charge.
Commitments to refund payments must be fulfilled within thirty days. The thirty-day period begins for you when you send your cancellation notice or return the item(s); our thirty-day period begins upon our receipt of the returned item(s).