The following charges will be applied for handling and delivery: within Europe*: EUR 7.50 for first item, EUR 2.50 per additional item; to the rest of the world: EUR 15.00 for first item, EUR 5.00 per additional item.
Delivery generally takes: within Europe 5–10 working days within Europe, 15-40 working days to the rest of the world.
In the event that you receive an item that has been damaged during shipment, please save the item and all packaging materials and contact us as soon as possible via firstname.lastname@example.org. Saving the damaged shipping materials will make processing a claim much easier, and will help ensure that the item can be replaced.
Please be sure to keep us up to date on address changes by writing us at email@example.com.
* Within Europe includes the following countries: Belgium, Bulgaria, Denmark (except Faroe Islands and Greenland), Estonia, Finland (except Aland Islands), France (incl. Monaco; except overseas territories and departments), Greece (except Mount Athos), Great Britain (except Channel Islands), Ireland, Italy (except Livigno and Campione d'Italia), Latvia, Lithuania, Luxembourg, Malta, Netherlands (except non-European territories), Austria, Poland, Portugal, Romania, Sweden, Slovakia, Slovenia, Spain (except Canary Islands, Ceuta and Melilla), Sweden Hungary, Cyprus (Republic, except northern part). Aland Islands (FIN), Albania, Andorra, Armenia, Azerbaijan, Belarus (Byelorussia), Mount Athos (GR), Bosnia and Herzegovina, Campione d'Italia (IT), Ceuta (ES), Faroe Islands (DK), French overseas territories and departments , Georgia, Gibraltar, Greenland (Denmark), Iceland, Channel Islands (UK), Canary Islands (ES), Kazakhstan, Kosovo, Croatia, Liechtenstein, Livigno (IT), Macedonia, Melilla (ES), Montenegro, Netherlands Overseas Territories, Norway, Moldova, Russian Federation, San Marino, Switzerland, Serbia, Turkey, Ukraine, Vatican City, Cyprus (Republic, northern part).